All posts on January, 2018


Trends

The Top 20 CRM Blogs of 2017: Countdown, Part 1

Something very interesting is happening in the world of CRM blogs: CRM is becoming less and less of a subject. Oh, it’s in there — it’s just being elbowed to the back of the stage by a whole host of other related disciplines and technologies. Customer experience, customer engagement and content marketing are vying with artificial intelligence, Internet of Things and bots to elbow ahead of CRM.

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Tech Buzz

The One Man Who Could Save Intel

Do boards think CEO is a throwaway job? Considering that boards used to have a ton of ex-CEOs on them, and given the historic bad choices that have badly hurt or destroyed companies, you’d think someone would have developed a decent process to pick a good CEO. You’d think that firms at least would learn from their mistakes. Intel now seems to have the second bad CEO since founder Andy Grove left.

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Gaming

Nintendo Unveils Labo, a DIY Cardboard Kit for the Switch

Nintendo, riding high off of record-shattering sales of its Switch gaming console, on Wednesday announced an out-of-the-box addition to the family, Nintendo Labo. With its Toy-Con creations, Labo could rewrite the script on the way gaming companies expand their audience to the children’s market. Nintendo Labo, a do-it-yourself cardboard kit, offers five different Toy-Con projects kids can use to learn and interact with the Switch.

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Search

Google to Ding Sluggish Sites in Mobile Search Rankings

Google has announced that page speed will be a ranking factor for mobile searches, starting in July. Speed already has been a factor in desktop search rankings. Soon, as part of Google’s new “Speed Update,” page loading time will be factored in when ranking mobile search results as well. The change will affect only pages that deliver the slowest experience to users, according to Google.

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Vendors

Infrastructure as an Anchor

Oracle’s race to the cloud has offered multiple successes to its investors and some disappointment as well. No transition of this magnitude can be expected to run like clockwork, but the difference between revenues for Oracle’s Software as a Service apps for last quarter, $1.1 billion, and those for its Infrastructure as a Service apps, at $396 million, should at least get you thinking.

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marketing

Salesfusion Launches Spiffy New Marketing Automation Tool

Salesfusion has launched version 12 of its marketing automation solution. It rebuilt Salesfusion 12 from the ground up to provide an architecture robust enough to support “the easiest-to-use, most modern campaign creation tools available to marketers today,” said Greg Vilines, VP of product and engineering. It provides enterprise-grade power and features without the typical price tag, he added.

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Social Networks

Facebook’s Move to Dial Back News Ratchets Up Drama

Facebook once again has found itself at the center of a media storm, following Mark Zuckerberg’s recent announcement of plans to shift its focus away from news and business content and toward interactions between friends and family. The shift follows more than a year of heavy criticism directed against Facebook, including blame for failing to combat fake news during the 2016 presidential election.

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